Please be aware that a nationwide utility bill payment scam is affecting customers and actively spreading via various communications channels including phone, social media, door-to-door, and word-of-mouth.
Scammers are telling customers that the Federal Government or President Obama will pay their utility bill in exchange for their personal information such as social security numbers and personal banking information.
While customers may have received information from friends or the internet instead of the scammers themselves, we urge all customers to never use banking information that is not their own.
Unauthorized use of account information is illegal. Also, customers who have been affected will receive a letter stating their payment was invalid and will still be required to pay their bill. If you think you may have been a victim of this scam, please contact your local authorities.
It includes background information about the scam and tips on how consumers may avoid being scammed and protect their credit information.
Please don’t give out your social security number or bank account information to anyone who claims that President Obama or a new government program will help pay your utility bills.
If you receive a call, text or social media message or other request like this, please contact local law enforcement immediately to report the incident.